In 2025, a well-made Airbnb welcome letter is not just a simple hello—it’s your chance to make a strong first impression and set the stage for a great experience for your guests. With more hosts entering the market, a thoughtful and personalized welcome letter can boost guest happiness and build trust right from the start. This guide shows you what to put in a welcome letter. It includes important check-in info and special local tips, making sure your guests feel informed, at ease, and excited about their visit.
What to Include in Your Airbnb Welcome Letter
Airbnb welcome letter is a great thing you can use to be friendly to your guests and give them some essential tips. You can include a lot of things. Here we have mentioned some of them:
Greeting
Start off by welcoming the guests and letting them know how much you appreciate their stay. Keep a friendly but polite tone. Wish them a great time in your place.
Contact Information
Let them know that you are there for them if anything happens or if they need anything. Then, make a list of all the ways they can contact you, including your phone number and email address.
Instructions on Door Locks
Do this, especially if you are using key cards or smart locks. It might seem simple for you, but many guests have a hard time figuring out how to do it.
Passwords
If there is anything in your house that requires a password, include it in your letter, like Wi-Fi password.
Your Rules
Be careful about this part. Remember that writing an Airbnb welcome letter is for being friendly and close to your guests. When you want to tell them about your Airbnb house rules, try not to seem too strict. Keep a warm and friendly tone, and tell them if they are not allowed to smoke, bring pets, or anything else.
Local Places to Visit
If there are any attractive places, museums, old buildings, shops, etc., let them know, and give them some details like their directions.
How to Use Appliances
Write precise instructions on how to work with your devices and appliances. This includes the air conditioner, coffee machine, TV, video player, and other things you have.
Of course, there are other things you can include in your Airbnb welcome letter. To some extent, it depends on you and your property features.
How to Prepare the Airbnb Welcome Letter?
As you refine your welcome letter, remember that creating a positive experience right from check-in can make a big difference. According to Airbnb:
Hosts who go the extra mile with thoughtful touches and clear communication often receive higher ratings and repeat bookings.
This is a simple reminder of how small efforts, like a detailed welcome letter, can have a lasting impact on guest satisfaction and success on the platform.
After you have collected and decided on the information you want to include in your letter, it is time to prepare it. Follow these steps:
Design Your Paper
You can print some letterheads that are customized. For example, if you have a logo, have it printed on your papers. Then, you can use apps or ask a professional to design beautiful, eye-catching pages for you to write your letter.
Be Legible
If you want to write it, please be sure you have good, and of course, readable handwriting. If you are typing it, choose fonts and colors that are easy to read. Some fonts might look nice and classy but not legible. Avoid using them.
Write a Closing Note
After all the information you have included in your Airbnb welcome letter, finish it by thanking them for their time and write your name in the end.
Use an Envelope
Put your letter in a beautifully designed envelope, and put it somewhere you are sure your guests will see it. You can even place it in your Airbnb welcome package. It will look pleasant, and they will love it.
Welcoming Guests to Your Vancouver Airbnb
If you’re hosting in Vancouver, your Airbnb welcome letter has a unique opportunity to introduce guests to the vibrant beauty and diverse culture of this world-renowned city. From iconic landmarks like Stanley Park and Granville Island to the city’s bustling food scene, give guests a glimpse into what makes Vancouver special. Including suggestions for the best coffee shops, popular trails, or close public transportation adds a personal touch that makes their stay better. The local information will make guests feel more connected to the area and make their stay more memorable than just a place to stay.
Conclusion
A fantastic Airbnb welcome letter does more than just greet your guests. It makes their stay feel cozy and shows that you really care about their comfort. Sharing key details, useful tips, and straightforward instructions helps guests feel at ease and excited to enjoy their experience.
A friendly and helpful welcome letter can leave a strong impression, whether visitors are new to the area or have been here before. This can result in great reviews and encourage them to come back again. Make sure to personalize your message. This will improve your guests’ experience and help you build a reputation as a caring and attentive host.